← Help
Contact us
Most things can be done straight from your account, and it's quicker than waiting for us:
- Get your PAC or STAC code
- Pause a lost or stolen SIM
- Replace your SIM or reinstall your eSIM
- See your PIN and PUK codes
- Change or cancel your plan
Talk to a human
Email support@olilo.co.uk from the address on your account so we can find you quickly.
Include your mobile number, your phone model and what you've already tried.