Are all calls and texts free?

Calls and texts to UK mobiles and landlines (numbers starting 01, 02, 03 and 07) are included.

These aren’t included and may cost extra:

• Premium-rate numbers (09 and some 118 numbers)
• Service numbers (084 and 087). The organisation will tell you their charge.
• International numbers

Calls to 0800 and 0808 numbers are free.